Co-Op
Department: Airport Customer Service
My experience
Overview
I wrote automations to move data from a database into emails that were sent out across the teams as well as some simple internal applications to streamline processes.
Delta really needs to get it together and fix their program. Non-revenue benefits are framed as compensation and thus, we’re not paid well. Additionally, if you get stranded somewhere, even if it is Delta as a company’s fault, you can face serious repercussions for missing work and co-ops often have no WFH option. I would not recommend working for Delta right now - go somewhere with a better, more employee centered culture and better pay, and make smart affordable travel plans instead of non-revving.
Pros
Non-revenue flight listing (cheap flights)
Cons
Low pay, zero paid days off, zero paid sick days, zero living stipend if you’re from within 50 miles of Atlanta, very old culture, old legacy systems, difficult HR (hard to correct pay/discrepancies), non-revenue flight benefits often do not work and Delta makes no effort to help co-ops get home or find safe lodging despite flight cancellations/unpredictable seat cancellations due to load
Impact of work
Time spent working
How did working remote affect your experience?
Definitely got more assignments working in person than remote. There was increasing pressure to work in person as I continued working.
Interview advice
How did you find the job / apply?
Interview Rounds
Interview type
Interview questions
Why Delta, basic teamwork questions, time you had to fix an issue, and then for the second round, some case questions about how you would approach solving some airline issues.
Advice on how to prepare
Drink the Kool-Aid. Know the company and want to be a Delta employee. Think about customers first when answering case questions.
More questions? Send the reviewer a message!